The room was great and the staff was very friendly and helpful. The air-conditioner was placed vertically next to the bed so one side was colder than the other, and it took about half an hour to bring down the temperature after returning to the room. The hotel is like an oasis in the middle of the city. It was a bit hard to get to though since signs weren't clearly marked (and the fact that tuk-tuk drivers weren't familiar with that area). However, on the plus side, the location is fairly quiet in contrast to the traffic on the main roads. But in the night, there were a couple of incidents with barking dogs in the small street outside the hotel. For half-day trips around the city, I'd recommend using the hotel's taxi service, and also for getting back to the airport. It's also a good idea to make agreements with tuk-tuk drivers for round trips for instance to the Aeon shopping mall. The hotel has a nice swimming pool that the other guests seemed to enjoy. There was a cute baby cat with orange fur which seemed to be taken care of by the staff. They spoke English well so communication wasn't an issue. The wi-fi was reliable and I don't remember any disruptions in the connection. However, one morning, the electricity was out for an hour or so. I don't know if that's normal, but it was probably not the fault of the hotel. There are several trees within the hotel's area which featured plenty of delightful bird songs and displays. Lastly, the bed was very comfy.
