the room and hotel looked so nice, and we were so pleased until it came to night time. there was something in the walls, and there was a constant rustling/settling noise. our door was also built very poorly, and the entire bottom was open, meaning we could hear every conversation in the whole hallway, as well as the elevator. not to mention we found someone’s pubic hair in the bathroom. we went home early, and stopped at breakfast before we left and were severely disappointed. overall, we expected with our payment something much better, and have been to hyatts before, but this was truly unfit. i hate to be a karen on here too, but i wanted others to be warned.
