2/10 - Terrível
Emma G.
1 de out. de 2024
Pontos negativos: Limpeza
Do not stay here / host will scam you
Absolutely do not stay here!!! We arrived and the entire place was flooded from the toilet all the way throughout the living room/kitchen/hallways/bathroom etc.
Kimberly the host was not able to help us and we spent hours on the phone with vrbo support. It took two days out of our four day stay to get all of the toilet water cleaned up and we were promised a partial refund from the host. She never issued any refund and is now trying to scam us into not giving us a refund. This host also knew this place had issues with the toilet flooding as all of the trim is destroyed by this flooding, and she doesnt fix the toilet causing this issue. I really did not want to have to write a bad review but with this host lying to us and then ghosting us and doing everything not to give us any money back, i want to warn others of their unprofessionalism. It honestly ruined our vacation and it’s a shame this host isn’t more willing to help. Also- the maintenance number on the fridge is not even the correct company for maintenance for this unit! I would include pictures but this review won’t allow me to.
Emma G.
Hospedou-se por 4 diárias em set. de 2024