4/10 - Insatisfatória
Lena S.
19 de jun. de 2025
Ok stay
Good location and access to the beach. The condo room is next to the elevator which takes forever to use, so just use the stairs to get to the ground level. Note to self, you would have to carry EVERYTHING one flight down; ie infants, stroller, towels, wagon, bags…etc. They have 5 pools which are nice. My kids love the kiddie pool. The condo room was not ready when we arrived at 5pm and check in time was 4pm, so we waited another 10-20 mins.. The condo room can be cleaner. Floors were still dirty after the cleaning crew. The bottom of our feet were black so we cleaned the floors at the beginning of our stay and throughout our stay. One of the rugs (near kids bunkbeds) had a stain on it. Sadly, the Wifi does not work at all from day 1, so we used our data for internet. Host was notified and no resolution at all. The AC and the oven stopped working on day 3, thermostat read 82 degrees & my kids were sweating and after days of asking for help from vacasa, they said to switch the breaker, which we located; hidden behind a mirror fyi. & it worked on the last night. Wished they would of told us this asap rather 24 hrs later. Also, we did not the dishwasher but it is broken fyi. We cleaned the dish washer filter which was filthy dirty and that can make people sick. A few pots were scratch up so we did not use that. We purchase hand soap, dish soap & sponge (to clean our kids bottles) and plastic spoons and forks and plates bc it was easier to manage.
Lena S.
Hospedou-se por 4 diárias em jun. de 2025