I booked this condo the day before we were to arrive, as it was an unexpected, last minute trip. Check in was super easy, and the front desk staff at the welcome center were extremely nice and helpful. The view from the condo, on the balcony, was breathtaking! However, we had a few issues that should be addressed. There was a tile loose, and cracked, in the small hallway separating the kitchen and bedroom, and the door to the shelf under the armoire, in the bedroom, fell off as soon as I opened it to place some belongings inside. I called the front desk staff, and they sent someone to look at both, the next day. They removed the door from the armoire, took it with them, and made a note about the loose tile. I also called the desk to let them know that there were no extra blankets in the condo, to accommodate the sleeper sofa. The response I received was "I could have housekeeping bring some, but they aren't here right now". The was very disappointing to me! Luckily, we packed blankets in the car, and made due. The countertops were dirty when we arrived, some of the dishes that were put away in the cabinets had dried food on them, and the shower curtain in the bathroom was stained with something red, resembling blood, but I can't be certain. Small things like that, I tend to notice. Most of the staff at he condo were polite and helpful, but there was a night security guard, that patrols the pool, that was extremely rude every time we had any kind of contact with him. They lock the gate from the pool, that gives you access to the beach, at certain hours, which I can understand, but was an inconvenience, especially if you want to walk down to the beach early in the morning, or late at night. There is another gate that was open, but the one locked was more convenient for us to use. The elevators worked well, and we rarely had to wait on them, despite 20+ floors, and parking was plentiful. All in all, we had a wonderful, relaxing, unexpected vacation. The view from the balcony was definitely the highlight of the condo, and the other things I mentioned are just so whoever decides to rent it next, will have a heads up. I would definitely recommend the condo, once the changes I mentioned were made, especially the shower curtain, cleanliness in general, and the loose, cracked tile!