6/10 - Ok
Scott Murphy, Benicia, California
23 de fev. de 2025
Pontos negativos: Limpeza
Great Location and Communication, But Cleanliness and Maintenance Issues
We had a mixed experience at this property. The location was fantastic—just a short drive to downtown, making it super convenient to explore the area. The communication with the owner was great throughout, which we really appreciated.The backyard and pool were nice, and the outdoor space was definitely the best part of the property. However, we were a bit disappointed by the additional cost to heat the pool, especially considering it was only turned on for one day. It felt like an unnecessary extra charge.The house itself was nicely decorated, and it looked amazing in the pictures. However, we had some cleanliness issues that were hard to overlook. The couch was ripped, the white chairs were stained, and there was a black air filter in the AC that desperately needed to be replaced. Unfortunately, we also discovered cockroaches in the closet and mildew in the master bathroom shower.After one night, we decided to leave due to these issues. What was frustrating is that we were still charged for the full stay and for heating the pool, even though it was off after day one.In the end, we ended up booking another place and had a much better experience in Palm Springs. While the location and communication were good, the property’s cleanliness and maintenance left much to be desired.
Scott Murphy
Hospedou-se por 3 diárias em fev. de 2025