4/10 - Insatisfatória
Leanne Z., Surrey, BC Canada
4 de out. de 2024
Pontos negativos: Limpeza
Very disappointing stay
Unfortunately, our experience staying here was not at all what the other reviewers had. I quite frankly, do understand the 5* ratings. This was the worst Vrbo property that we have stayed at…and we have been to many. The first thing to mention is that this is a shared property…the owner and his family live downstairs and his sister has the upstairs. This was not mentioned in the Vrbo listing…in fact, it says “entire home “ . We did not have access to the gardens or hot tub. The second issue was that the unit was dirty….really dirty. Every dish we took out was dirty so we had to run them through the dishwasher before using them, every tablecloth we took out was dirty, the frying pans were filthy. There was no soap or shampoo in the showers…only one hair dryer…no laundry soap (he did bring us his from downstairs ). The floor was dirty and nothing seemed like it had been cleaned, the ceiling fan was not mounted and was hanging with exposed wires.
I did mention all of these issues to Antonello, telling him how disappointed we were and pointing out how dirty the unit was…he said he was sorry.
The few good things I can say - there is adequate parking and it is a simple walk to the beach (you will have to buy your own beach towels because none are provided).
We were looking forward to ending our 3 week holiday here, hoping to cook together and relax in the gardens. This was not possible. We were misled and extremely disappointed in the condition of the property.
Leanne Z.
Hospedou-se por 4 diárias em set. de 2024