6/10 - Ok
Gil M.
4 de jan. de 2024
Pontos positivos: Limpeza
Great location - needs improvement
Hello - We want to state that the location of the property is amazing. It is close to all major attractions in Palermo including Al Fresco Ristorante (Amazing) within the building. The 2 bedrooms were comfortable and we had a good night sleep.
Here's where they can improve.
1. There was not a fully equipped kitchen - it did NOT have a coffee maker, nor an oven, nor a microwave, nor dish washing soap, no paper towels, and overall the kitchen was not equipped at all.
2. We stayed for 7days/6 nights - there were 1 set of towels for each person and if we wanted fresh towels we were instructed that it would cost more Euros.
3. Each bathroom had a used roll of toilet paper on the holder and 1 extra full ring - we needed more TP by day 4 and were told that it would be an extra charge. We ended buying our own rolls.
4. There is no television whatsoever - not that it is needed, but at times we wanted to sit down to a great movie or television series only not to have the appliance available.
5. The shower water temperature was not constant - it would get cold and then warm and then hot then cold again.
6. Last but NOT least - we had a 9:30am flight on day of check out and we all got up early (5am) to shower and pack only to have NO water pressure at all - we had zero water - we were not told about any water issue whatsoever - we ended up having to use some bottled water to solve simple washing of face and hands...etc.
Great location.
Poor experience.
Gil M.
Hospedou-se por 6 diárias em dez. de 2023