Dear sir,
Well, this may not be what you want to hear. I booked online, which I found out is a mistake. We received a confirmation on a king room in the Lodge with a gtd lake view. We were excited upon arriving at the Lodge and surroundings. The desk clerk never mentioned anything about our accommodations, other than have a nice time. We had an event to attend at Pfeffer Scout Res, but we took time to check out the “room”, which turned out to be a cottage. It had two BR’s with a double bed in each. We immediately left, went back to the desk with the problem. We were then told you had overbooked, and there was nothing else available, other than cottage with QB’s for $345. We cancelled and left. Wound up staying in Eddyville at a Hampton, which was outstanding, and will go back to. Wanted to bring our in-laws back, but you don’t offer king beds at all. No thanks, we won’t be back to your place!
Thanks anyway,
John M Robinson
Jackson, Tn.
