Where to begin…
First we had to request for linens for the pullout couch for my daughter - nothing left in the closet for convenience. Second, there was a master switch for the lights. Very discouraging when trying to get a toddler to bed as well and figure out the lighting. The pullout couch was terrible and not good support for anyone to sleep on. The master bed was terrible as well. The shower had no door. Just walk in and you will have an amount of water pooling outside of the shower getting the bath mat wet as well. Also, staff placed us on the second floor (that was not an issue) above the patio that is available for everyone to use, complete with fire pit and grill. On Saturday night of our stay, we were kept up all night (including the toddler) with the people using the space. It would have been better to have families placed on the other end of the hotel away from that additional noise. The breakfast was terrible. Microwaveable bacon, styrofoam eggs and preservative packed muffins. Also using the waffle maker, the associate in charge of the breakfast, the spray for the waffle maker was not placed out. Instead of waiting for me to step to the side, they said “oh excuse me” and completely blocked me in pushing me up against the counter with their waist/groin to reach into the cupboard up above for the spray. I felt highly uncomfortable and did not appreciate this rude and unwanted advance from your associate. Borderline sexual abuse. Please talk to your staff.
