Apartamento em condomínio inteiro

'Incredible' family friendly 3 bed condo with bunk beds!!!! 5 mins from Disney.

Galeria de fotos de 'Incredible' family friendly 3 bed condo with bunk beds!!!! 5 mins from Disney.

Fachada
Área da propriedade
Chuveiro, secador de cabelo, toalhas de banho
Vista aérea
Parte interna

Avaliações

9,4 de 10

Extraordinária

Apartamento em condomínio inteiro

3 quartos2 banheirosAcomoda 6 pessoas131.0 m²

Comodidades populares

  • Estacionamento disponível
    Estacionamento disponível
  • Lavadora
    Lavadora
  • Cozinha
    Cozinha
  • Ar-condicionado
    Ar-condicionado
  • Secadora
    Secadora
  • Academia
    Academia

Sobre esta propriedade

Propriedade inteira

Aproveite todo o apartamento em condomínio para você e para os outros hóspedes no seu grupo.

'Incredible' family friendly 3 bed condo with bunk beds!!!! 5 mins from Disney.

Welcome to Incredibles Hideaway, an 'incredible' second floor 3 bedroom / 2 bathroom condo in the highly sought after gated resort of Windsor Hills. We have a great selection of privately owned condos and townhouses available here, each designed with your vacation enjoyment in mind, and Incredibles Hideaway is a great example of that.

Why Incredibles Hideaway

Sleeps 8 guests
Less than a 2 minute walk to the main clubhouse, pool and water park
2 miles from Walt Disney World
All resort amenities are included in the price
Features a King size master suite
Full size washer and dryer in unit
Tiled floors throughout
Free high speed Wi-Fi and upgraded cable package
Gated resort style community manned 24 hours a day
Shops and restaurants within easy walking distance
All towels, linens and crockery provided

Very competitively priced for a home of this standard, this superbly appointed home offers fantastic value for money providing, as it does, tremendous resort style amenities, in a secure gated community, located just 2 miles away from Walt Disney World.

Incredibles Hideaway is a 3 bedroom / 2 bathroom second floor condo in block number 2 of Windsor Hills. This floor plan is the biggest of any condo in Windsor Hills and with 1410 sq ft of living area to enjoy it provides plenty of room to relax, while the resort amenities provide a host of options for those who are more energetic!

Located less than 2 minutes from the main clubhouse and pool area, complete with a superb water park, Incredibles Hideaway provides an enjoyable view of some of the resort amenities which can be enjoyed from your private patio. As you would expect, this lovely condo also comes extremely well equipped.

A little more room is always a good thing for a family on vacation, but Incredibles Hideaway still has a relaxing feel to it, which probably comes from the soothing pastel shades chosen to decorate the condo. The tasteful furnishings, the amount of thought that has gone into preparing the home, and the themed bedroom that kids will really love, all combine to make this lovely condo an ideal choice for a family vacation.

Incredibles Hideaway sleeps 8 people comfortably, and this is where the extra living space really does come into play. The bedrooms consist of one King size master which has full en-suite facilities, a Queen room which is very nicely decorated too, and a third bedroom which houses 2 sets of twin bunk beds, themed for children featuring their favorite Incredible characters. The Queen and Bunk bedrooms share the second full bathroom. We should also at this point add that all towels and linens are provided for your stay, another great feature offered in your home from home.

Incredibles Hideaway also boasts a compact kitchen, spacious living room and dining area, and a laundry room with a full size washer and dryer. The main living area features a large flat screen television, perfect for watching a family movie, and with an upgraded cable package too, there are plenty of those available. *Every room has a wall mounted TV, and please note too that the home also enjoys high speed wireless internet access, offered complimentary to all Evergreen guests.

Another really attractive feature of this home is that all the floors are either tiled or have laminate flooring, so no carpets to worry about here, something that is proving to be increasingly popular with guests.

After enjoying a memorable day at the theme parks everyone will surely appreciate the well stocked kitchen with a dishwasher, microwave, full size refrigerator and freezer, stove, coffee machine, toaster, waste disposal on offer as well as all the hand held appliances you would expect. With all kitchen utensils and crockery provided too, and a dining area with ample seating for 6, everything is there for you to both prepare, and enjoy, a home cooked family meal.

A patio door from the living area leads onto a small balcony furnished with a table and chairs, which faces East and sees the early morning sun. It is a very nice place to just sit and relax and perhaps plan your next Incredible adventure over breakfast.

Incredibles Hideaway has been incredibly popular over the years and really is an impressive option for all the family, from those who want superb resort style amenities, to families just looking to relax. Incidentally, for those who have difficulty with stairs, this second floor unit has that covered too as there are 2 elevators servicing the building, so no worries there.

We really hope you have enjoyed viewing Incredibles Hodeaway and look forward so much to welcoming you on your next vacation. Your family will certainly thank you for it, and so will we!

*Don't forget we offer a whole host of extra services including recommendations for attraction tickets, barbecues, baby
equipment and much more to help you get the most from your Evergreen stay!

Windsor Hills Resort

Windsor Hills is a beautiful, family-friendly, gated resort community in Kissimmee, Florida (south of Orlando). Situated only two miles from Walt Disney World® Resort, it’s located within easy reach of most of Orlando's top attractions. The Windsor Hills villas each have private, screened-in pools in addition to the fabulous community pool and kids’ water park. This secure, 24/7 guarded community has everything and more for your family vacation.

Some of Windsor Hills’ notable features include a luxurious zero-entry pool, water park with fountains and water slides, a hot tub/spa, and a toddler splash pad. There are plenty of recreational areas, including tennis, basketball, and volleyball courts for everyone. There’s even a putting green! Windsor Hills also features multiple playgrounds for the children, including a large castle-style playground.

The enormous Windsor Hills clubhouse overlooks the double Olympic-sized swimming pool and houses billiards tables, a video game area, a marketplace with grill, a fitness room with top of the line fitness equipment, a high definition surround sound movie theater, and other outdoor recreational activities. It’s a relaxing, playful atmosphere for the entire family!

No other private vacation home rental community in this area has what Windsor Hills has to offer, which is why it is the number one resort for many visitors. The facilities are as good as anywhere in the Orlando/Disney area, and you won't have to break the bank to enjoy them.

All Windsor Hills vacation rentals are located less than 10 minutes from Walt Disney World, just one mile from the attraction-packed Highway 192, less than a mile from a Walmart Supercenter and gas station, about 2.5 miles from I-4, and 10 minutes from Celebration, the community designed and built by Disney. There are plenty of dining and shopping options nearby.

Universal Orlando Resort is about 21 minutes away, and Sea World about 19 minutes, traffic permitting. Kennedy Space Center at Cape Canaveral is just over an hour away. In the other direction, Clearwater Beach is about an hour and a half drive.

There are several golf courses within easy reach, including Mystic Dunes, a 72-par public course designed by Champions Tour Player and NBC Golf Analyst Gary Koch. It’s literally a five minute walk away. Legends course at Orange Lake (5 minute drive) and the beautiful course at Celebration (15 minute drive) are also nearby.

The Windsor Hills resort is home to approximately 320 condos, 210 townhomes, and 470 single-family homes spread across a beautifully maintained and landscaped community. Their 24 hour manned gates and computerized security system track every guest, visitor, and delivery that enters the community, providing a safe and secure environment for your family vacation.

Distance to Popular Orlando Area Attractions

Walt Disney World® Resort: 7 minutes (2.6 miles)
Universal Orlando Resort: 21 minutes (15.4 miles)
SeaWorld Orlando: 19 minutes (11.6 miles)
Orlando International Airport (MCO): 27 minutes (23.4 miles)
ESPN Wide World of Sports Complex: 9 minutes (4.7 miles)
Downtown Orlando: 27 minutes (23.4 miles)
Cape Canaveral: 64 minutes (66.7 miles)
Clearwater Beach: 85 minutes (88.2 miles)

Frequently asked questions.

* Check in time is 4.00pm. Check out time is 10.00am.
Early check in and late check out may be available for an additional fee if the home allows. Please ask for further details.

* We take a 25% deposit at the time of booking, with the balance due 30 days prior to arrival. If you are planning to stay within the next 30 days then full payment will be due at the time of booking to secure the home.

* Guests are not required to check in at our office in Celebration. You will be going straight to the property on arrival, and using a unique access code to gain entry. Your arrival pack, sent 5-7 days prior to arrival will have all this information, as well as the address, telephone number, and internet password for the property.

* Like all vacation homes our homes are classed as self catering accommodation. We do provide starter supplies of soap, toilet tissue, shampoo, detergent and dishwasher tablets, but guests are expected to replenish them during their stay.

Gerente da propriedade

Jennifer Bailey

Idiomas

Inglês

Comodidades da propriedade

Piscina/spa

  • Banheira de hidromassagem
  • Piscina compartilhada

Internet

  • Disponível no condomínio: Wi-Fi grátis

Estacionamento e transporte

  • Estacionamento no local

Cozinha

  • Chaleira elétrica
  • Cooktop
  • Forno
  • Geladeira
  • Lava-louças
  • Liquidificador
  • Máquina de café/chá
  • Micro-ondas
  • Panelas, louças e utensílios de cozinha
  • Torradeira

Opções para refeição

  • Mesa de refeição

Quartos

  • 3 quartos
  • Roupas de cama fornecidas

Banheiro

  • 2 banheiros
  • Banheira ou chuveiro
  • Chuveiro
  • Secador de cabelo
  • Toalhas fornecidas

Espaços comuns

  • Mesa de refeição
  • Sala de estar

Entretenimento

  • TV com canais a cabo/via satélite
  • Videogames

Áreas externas

  • Móveis para área externa
  • Sacada

Itens de lavanderia

  • Lavanderia com autoatendimento nas proximidades
  • Máquina de lavar

Conforto

  • Aquecimento
  • Ar-condicionado

Animais de estimação

  • Não aceita animais de estimação

Acessibilidade

  • Elevador
  • Não é permitido fumar nesta propriedade

Serviços e conveniências

  • Ferro e tábua de passar roupa
  • Housekeeping (on request)

Destaques do local

  • Perto de um hospital
  • Perto de um shopping de outlets

Atividades

  • Academia
  • Golfe
  • Parque aquático
  • Quadra de tênis
  • Sala de jogos/videogames
  • Observação de pássaros nas proximidades
  • Parque temático nas proximidades
  • Passeios a cavalo nas proximidades
  • Passeios em vinícolas nas proximidades
  • Prática de basquete nas proximidades
  • Prática de golfe nas proximidades
  • Prática de natação nas proximidades

Recursos de segurança

  • Propriedade sem informações do anfitrião sobre detector de monóxido de carbono (sugestão: levar um detector portátil)
  • Propriedade com detector de fumaça, conforme indicado pelo anfitrião
  • Extintor de incêndio
  • Fechadura de segurança

Informações gerais

  • Housekeeping (on request)
  • Pelo menos 80% da iluminação com luzes LED
  • Propriedade situada em um resort
  • Tamanho da unidade: 131 metros quadrados

Propriedades semelhantes

Políticas

Check-in

Check-in a partir de 16h
Disponibilidade de check-in e check-out sem contato
Idade mínima para o check-in: 25

Check-out

Check-out até 10h.
Check-out sem contato

Instruções especiais para o check-in

Você vai receber um e-mail do anfitrião com as instruções para o check-in e check-out.

Animais de estimação

Animais de estimação não são aceitos

Crianças e camas extras

Crianças são bem-vindas

Informações importantes

O que você precisa saber

Pessoas extras podem incorrer em taxas adicionais que variam dependendo da política da propriedade.
Documento de identificação oficial com foto e cartão de crédito, cartão de débito ou depósito em dinheiro podem ser exigidos no momento do check-in para despesas extras.
Solicitações especiais estão sujeitas à disponibilidade no momento do check-in e podem incorrer em taxas adicionais. Essas solicitações não estão garantidas.
Festas ou eventos de grupos no local são estritamente proibidos
Aceita-se aluguéis de longa duração
O anfitrião não informou se a propriedade tem detectores de monóxido de carbono. Leve um detector portátil com você na viagem.
O anfitrião informou que a propriedade tem detector de fumaça.
Os recursos de segurança disponíveis na propriedade incluem extintor de incêndio e trava de segurança.
Esta propriedade é gerenciada por meio da Vrbo, um de nossos parceiros. Você vai receber um e-mail da Vrbo com um link para uma conta, onde pode alterar ou cancelar a sua reserva.

A propriedade também é conhecida como

610309

Informações a área

Mapa
Four Corners, FL

Nos arredores

  • Mystic Dunes Golf Club - 7 min de carro
  • Disney's Hollywood Studios® - 12 min de carro
  • ESPN Wide World of Sports - 13 min de carro
  • Parque temático Animal Kingdom® da Disney - 19 min de carro
  • Epcot® - 20 min de carro

Opções nos arredores

  • Estação Kissimmee - 27 min de carro
  • Aeroporto de Kissimmee Gateway (ISM) - 23 min de carro

Restaurantes

  • ‪McDonald's - ‬3 min de carro
  • ‪Starbucks - ‬3 min de carro
  • ‪Taco Bell - ‬5 min de carro
  • ‪IHOP - ‬18 min de caminhada
  • ‪Giordano's - ‬5 min de carro

Perguntas frequentes

'Incredible' family friendly 3 bed condo with bunk beds!!!! 5 mins from Disney. é ideal para quem viaja com animais de estimação?

Não, animais de estimação não são permitidos nesta propriedade.

Qual é o horário de check-in em 'Incredible' family friendly 3 bed condo with bunk beds!!!! 5 mins from Disney.?

Horário de início do check-in: 16h.

Qual é o horário de check-out em 'Incredible' family friendly 3 bed condo with bunk beds!!!! 5 mins from Disney.?

Horário de check-out: 10h.

Onde fica 'Incredible' family friendly 3 bed condo with bunk beds!!!! 5 mins from Disney.?

Em Kissimmee, este condo fica em Windsor Hills, a 5 km de Island H2O Live! e Walt Disney World® Resort. Mystic Dunes Golf Club fica a 4,2 km.

Avaliações sobre 'Incredible' family friendly 3 bed condo with bunk beds!!!! 5 mins from Disney.

Avaliações

9,4

Extraordinária

Nota 10 - Excelente. 100 de 127 avaliações" "
Nota 8 - Boa. 18 de 127 avaliações" "
Nota 6 - Ok. 3 de 127 avaliações" "
Nota 4 - Insatisfatória. 5 de 127 avaliações" "
Nota 2 - Terrível. 1 de 127 avaliações" "

9,0/10

Limpeza

Avaliações

10/10 - Excelente

Andrea S.

Pontos positivos: Limpeza
Hospedou-se por 5 diárias em abr. de 2024

8/10 - Boa

tim e., wakefield ma

Pontos positivos: Limpeza
July getaway
Place was great for the price
Hospedou-se por 7 diárias em jul. de 2024

10/10 - Excelente

Yean B., Upper Deerfield, NJ

Great location!
Apartment couldn’t be in a better location with a Super Walmart just 2 min away with gas station and other restaurant and business just a few miles on 192. About 10min from Disney it was a perfect place to stay. The apartment has everything you would need for a Disney stay, it even has a high chair which was perfect for our 18month old.
Hospedou-se por 6 diárias em jan. de 2019

8/10 - Boa

Jasmine B., Lakeland, TN

Great value
Our vacation was based around Disney. We wanted to stay off property but close to WDW so we could take some days off between parks. This condo is about 10 mins from Magic Kingdom and was very convenient. We enjoyed the pool on our off days and even booked the theater one day. The pool is about a 1 minute drive from the condo and the park is a 3 minute drive. We had planned on cooking (though we did not sue to lack of time), but there are no spices- including salt and pepper. It would have been nice to have basic spices. There is a stroller in the master closet and that was great to have at the parks. The only other thing I would mention is that the water has a musty smell but I think that's probably typical of Florida. Sean was quick to respond with questions. Great stay!
Hospedou-se por 8 diárias em mar. de 2019

8/10 - Boa

Krissy R.

Pontos positivos: Limpeza
Great option
Overall we had a fine experience here. We had a bit of an issue checking in; the guard didn’t have our names as guests on the location I rented. After some time he was able to locate us under a completely different unit not even owned by them. It took quite some time to get someone on the phone to figure out what was going on. After a long drive with overtired kids, it was frustrating to have that issue and not much urgency from vacasa. They didn’t seem bothered by the issue and didn’t offer much resolution. The guard was nice enough to let us in as guests of the wrong unit, but there was no follow up from the company to confirm that we had the right place. Luckily there wasn’t anyone already in the condo when we attempted to enter, and our stay was uninterrupted. They were supposed to call us back with a resolution and never did. I’m not sure if it was an error on the part of vacasa or Windsor hills, but neither party cared to resolve or communicate with us. The condo itself was very clean and the only issue inside was the fridge/freezer not being very cold. We didn’t realize until it was much later that nothing was freezing in the freezer and items in the fridge weren’t super cold. We didn’t end up reporting it to vacasa because we had a short stay and didn’t feel they would do much while we were there. We had bottles of water in the freezer for 3 days that never came close to freezing and we tossed the leftovers in the fridge to be safe.
Hospedou-se por 4 diárias em fev. de 2024

10/10 - Excelente

Jackie S.

Pontos positivos: Limpeza
Fun time
We enjoyed our stay here. Lovely grounds and pool area. We appreciated that they keep the pool very warm for a stay in January. Close to Disney World. We found the 10 digit access code to the room troublesome at times with the corridor being rather dark.
Hospedou-se por 5 diárias em jan. de 2024

8/10 - Boa

Jessie K.

Good Overall
The person we rented from was amazing in getting back to us about questions we had. There's a few things that need addressing - heat didn't work while we were there and we happened to visit during a cold snap, freezer didn't freeze and we had to throw away frozen food we purchased. The pool was fantastic and the extras you can do within the complex.
Hospedou-se por 7 diárias em dez. de 2023

10/10 - Excelente

Steven I.

Pontos positivos: Limpeza
Disney Trip with Grandchildren
This was an excellent place to stay. The location to Disney is close and the water park was amazing. We had a good choice of restaurants that were close by as well. Overall, I don’t think we could have made a better choice. The condo was very spacious, easy in and out, and again, so close to Disney.
Hospedou-se por 7 diárias em jul. de 2023

10/10 - Excelente

Viajante verificado

Pontos positivos: Limpeza
Suited Us Just Fine
We enjoyed our family vacation to Orlando parks and outlet shopping. The condo could use some decor updates (my opinion) but we found it to be clean and plenty spacious for our family of 5. The property management team was very responsive when we requested extra pillowcases. The pool area was great.
Hospedou-se por 5 diárias em mai. de 2023

10/10 - Excelente

Kimberly H.

Pontos positivos: Limpeza
Great Property
Very clean and close to parks. Lots of space and a great community pool. We would definitely stay here again!
Hospedou-se por 5 diárias em mai. de 2023

8/10 - Boa

linda k.

Pontos positivos: Limpeza
okay
Overall good, not enough silverware/utensils. Kids enjoyed pool, unit was nice.
Hospedou-se por 5 diárias em abr. de 2023

2/10 - Terrível

Mary C., Tupper Lake, NY

Pontos negativos: Limpeza
Vacasa vacations
First off we had early check in and when we got to the security gate they had no info on our party. It took 2 hrs to get Vacasa to send the paperwork to Windsor hills… so much for early check in!! The rental property was not clean and in disrepair. The security lock on the door was broke, there was no stopper in the master bedroom sink, the kitchen sink faucet was very difficult to move, cobwebs and dust thru out, couch and loveseat cushions kept sliding out and one of the arms was ripped. The location was good for the theme parks. The whole condo needed deep cleaning and a makeover!
Hospedou-se por 7 diárias em mar. de 2023

10/10 - Excelente

Trevor T.

Pontos positivos: Limpeza
Beautiful resort, great location!
This resort was stunning, with a great pool, water slides, and hot tub that we spent most of our days in. Close to tons of stores (Walmart, Disney souvenirs, Target) and Starbucks. We definitely recommend!
Hospedou-se por 4 diárias em jan. de 2023

10/10 - Excelente

Daniel S.

Pontos positivos: Limpeza
Nice apartment near resorts
Pretty basic 3 bed 1&3/4 bath apartment. Tidy, and straightforward.
Hospedou-se por 7 diárias em dez. de 2022

8/10 - Boa

Alicia M.

Pontos positivos: Limpeza
Good for the price
Good location and overall property. Nice pool area and fitness center. The unit was good for the price. As others have said, the carpet needs to be replaced. Kitchen/cleaning supplies were limited and definitely not enough trash bags supplied for a full week. We would likely stay again.
Hospedou-se por 7 diárias em nov.. de 2022

10/10 - Excelente

Merci M.

Pontos positivos: Limpeza
Nice 3 bedroom
Had everything we needed, a fun pool and was close to Disney
Hospedou-se por 7 diárias em out. de 2022

10/10 - Excelente

Jamie O.

Pontos positivos: Limpeza
Excellent
Great place to stay
Hospedou-se por 6 diárias em set. de 2022

10/10 - Excelente

Lisa J.

Pontos positivos: Limpeza
Just as I expected, not disappointed
Just as I expected, not disappointed. The place was exactly as it is listed three bedrooms two baths kitchen living room dining room table. Pool splash pad and slides are as advertised, kids love them all! Great location to Disney without being in Disney. Right off the main road where there are plenty of dining and souvenir options!
Hospedou-se por 6 diárias em ago. de 2022

8/10 - Boa

Dennis A.

Pontos positivos: Limpeza
Property served its purpose.
Upon arrival, the gatekeeper / security guard was unpleasant to deal with. Very rude, seemed as if he didn't like his job. Check in was at 4pm but I had to wait until 6pm because the property wasn't ready. Other than that the property served its purpose. It was clean and the neighbors were pleasant.
Hospedou-se por 4 diárias em jul. de 2022

8/10 - Boa

Leanne K.

Had a nice family stay.
The living room carpet wasn't very clean, the high chair was still dirty, not all the tvs or remotes worked, there was only one trash bag for the week. But overall the stay was nice and location was great, those things were inconvenient but did not ruin our stay. I would try the property again.
Hospedou-se por 5 diárias em jun. de 2022

6/10 - Ok

Missy V.

Pontos positivos: Limpeza
Convenient to Disney but just ok
The property itself was nice- water park was great for a day off the parks. Checking in was not fun- I got an email the day before asking for names of all people above the age of 16. I did that. Then I got an email that I had not completed what was requested. I emailed them back with the information and sent a follow up email checking to make sure check in would be ok. But I was emailed the check in info and seemed like everything was ok. When we checked in security wouldn’t let us through. 20 mins later and we got everything figured out. They did need all of the childrens names which was kinda creepy. The condo was decent. Cheap hotel towels, two broken drawer fronts in bathrooms, and one trash bag to use for the whole week. Also had to call for maintenance for the ice maker that wasn’t working and the master bedroom light bulbs that were burnt out. Maintenance did fix the ice maker within a few days. No one addressed the burnt lightbulbs. It was a spacious condo and beds were decent. They did have a stroller and pack n play but we didn’t need those. Would have appreciated kitchen towels, trash bags, and better towels. We would stay at Windsor Hills again but not at this condo.
Hospedou-se por 4 diárias em jun. de 2022

10/10 - Excelente

Betsy P.

Pontos positivos: Limpeza
Another great stay!
This is the fourth time we have stayed in this particular condo and we love it. We love the size and comfort of it and the pool. Karaoke night on Friday was so fun while swimming at sunset! Hope to be back regularly.
Hospedou-se por 7 diárias em mai. de 2022

10/10 - Excelente

Holly G.

Pontos positivos: Limpeza
Started out concerned, left happy
I booked this property earlier this year after reading many great reviews. As our vacation approached, we were reviewing the listing and found 3 recent terrible reviews regarding a dirty unit, moldy shower curtains, stains, bugs, etc. Had I seen those types of reviews first, I would've never booked the property. I contacted the owner, a big company called Vacasa, to share my concerns about the recent reviews. It was difficult to get an update, so we nervously held our breath as we arrived at the unit. We were greeted with a clean condo. Clean towels, clean bedding, new shower curtains, no bugs. After reading other people's suggestions, we arranged a Walmart pick up order before we flew into Orlando so we made sure to have extra TP, extra laundry soap, paper towels, and of course coffee, breakfast foods, evening snacks like pizza rolls and sandwich meat. (Word of warning-the nearby Walmart is a complete zoo!!!) The pool is awesome. Wish we had spent more time there, but we had a lot on our agenda. I will definitely stay at that unit again if we end up in the area. Only suggestion for owners is to shut it down for a few days and deep clean and do updates. Dusty/dirty floorboards, carpet is at end of life, replace shower surround with one that has shelving for bottles, etc., Needs updated dishwasher.
Hospedou-se por 7 diárias em abr. de 2022

4/10 - Insatisfatória

Mike N.

Pontos negativos: Limpeza
Poor Communication
VBRO and unit owner(Vacasa) communicated very poorly. VBRO blamed Vacasa and VBRO blamed Vacasa. This caused 4hr delay getting on to the property and into the unit. Unit was superficially clean. Mold in the bathroom, no trash bags, shower curtains were dirty, only one bar dof bath-soap for 5 people.toilets would not stop running. When checked the tanks were full of mold. the flush valves were antique.only two towels. .
Hospedou-se por 5 diárias em mar. de 2022

4/10 - Insatisfatória

Jessica S.

Pontos negativos: Limpeza
Gross sheets and no response
We won’t be back. I reached out several times prior to our trip with no response requesting an early check-in. Finally the day before I was told no after a 4th attempt to contact someone. I was told they may be done cleaning early and I’d get an email/text with door code when ready. I got one at 9 am, with the door code and access but it didn’t state the room was ready, so I was confused. I reached out and again and was told after a 3 hour delay from the property manager that I had to wait until four because the room was rented the day before, but she never addressed why the door code was already sent. I then asked if we could use the pool early. She replied that yes we could access the pool, but not the room… so we went and started using the pool around 3 pm. At the exact time, we were serving to the pool, she texted saying sorry, no we couldn’t use the pool. In summary there was no communication with the property manager and who was actually cleaning or preparing the room, so they had no clue whether the room was actually ready or what the rules were of us using the pool early. It was terrible and confusing. When we got to the room it appeared to be cleaned ok-some food crumbs on the counters, and floors, but overall ok. Then at bedtime I pulled back the king bed comforter to find crumbs, and black hairs alllll Over the bed. I messaged the property manager asking if there were spare sheets/bedding (I couldn’t find any) because we wanted to go to bed and the sheets clearly weren’t changed in the master. Or if they were-clean sheets weren’t put on. It was SO gross. She never replied. So I stripped the sheets, washed them and remade the bed-delaying our bedtime by almost 2 hours. The lack of response was TERRIBLE all around. This was apparently her cell phone, so I’m not sure why she couldn’t ever respond.
Hospedou-se por 7 diárias em fev. de 2022