Upon arrival the alarm was not functional. Notified the appropriate person never received a reply. Non of the game room items worked or were missing pieces, the ceiling fan in the down stairs bedroom was not functional, and the living room fan was screeching the entire time. The window screens were ripped. There wasn’t enough towels or pots and pans. There wasn’t even any dish towels. The crockpot didn’t even work. Overall this place was dingy. The vents were dirty, the dishes weren’t done, the grill was filthy with the old tin foil left on. You pay extra to heat the hot tub that was colder then the pool, the oven took forever to heat up to temperate. Some of the outlets didn’t work. There was no dish soap, laundry soap, or even dishwasher pods to start the dishwasher, there wasn’t even any garbage bags. The bedding was stained. The net on the outside of the house was ripped and the poles were bent. There was a giant hornets nest above the door. The bathrooms smelt musty and half the locks didn’t work. The major appliances did work, the dishwasher ran along with the washer and dryers, and there was a second fridge in the garage so that was nice. There was plenty of hot water for everybody to shower and the air conditioner worked very well. We weren’t expecting hotel accommodation, but when we are told you can accommodate 21 people, we expect you to be able to actually do so. We left cleaning supplies, dish towels, and garage bags for the next people.