8/10
We have been going to the Omni for years. We absolutely love it. The staff are so friendly and accommodating. On this trip, my son turned 13 and they brought him a special desert to our room! Every single staff was truly so helpful, happy and friendly. I really loved the roasted beet and feta salad from the Italian restaurant. I have only two complaints. The first is that the restaurant by the pool has very limited hours and closes fairly early. When we go to the Omni, we spend 90% of our time on the property. We stay by the pool ALL day long. I wish the pool side restaurant had later hours. My biggest complaint has been present on our past 2 visits, June 2024 and July 2025. The mattresses are terribly uncomfortable. It was so bad on this last trip that I literally got less than 5 hours of sleep the first night and woke with shoulder pain each morning. The mattresses are lumpy and hard as a rock. The bed sheets were nice and comfortable though. Sadly, I’m not sure we will return until they’ve changed out some mattresses.
Kimberly
Hospedou-se por 1 diária em jul. de 2025
