I have been a long time customer of Embassy suites & have always experienced high quality, level of service from this hotel. I was extremely disappointed that we were not informed that the hotel grounds were under renovation - prior to our stay, which made traveling with a baby and a senior citizen extremely inconvenient. finding parking was also a mess as we had to park in the adjacent property & walk a distance to this hotel. I will be staying at Embassy Suites in the future but i do not think that i will ever stay at this one again.