6/10
I chose this hotel because of its proximity to the beach, but my stay was far from satisfying. The front desk staff was unhelpful and unprofessional—despite my name matching my driver’s license Expedia had booked me under my short name Greg vs DL Gregory), and it took about 40 minutes to resolve the issue before I could check in.
The room itself was disappointing. The air conditioning was inadequate and couldn't cool the room properly. The bathroom looked outdated, with a toilet that was extremely low and from the 1960s, making it uncomfortable and potentially risky to use. The steps were steep and narrow, making it difficult to carry luggage up. The door was hard to open due to poorly set tensioners.
One particularly creepy incident involved an older male employee knocking on my door without speaking, then only responding when I questioned him—asking if I was checking out, even though I still had a night left. His behavior was unsettling and unprofessional.
The room was not properly serviced: towels were missing and wet towels weren’t replaced, and the bed was poorly made with a short sheet job? On the second day, there was no housekeeping at all. I did receive a call from the manager apologizing for the check-in issues, but that didn’t make up for the overall experience.
While the pool and parking were included and there are some nearby food options, I cannot recommend this place for a stay. The condition of the facilities, the staff behavior, ….
Greg
Hospedou-se por 3 diárias em jun. de 2025