I was disappointed in my stay at this Hilton Garden Inn. Upon arrival to our suite, we were met with stains on the sofa, a gooey sticky substance on the nightstand, a partially applied vent cover for the HVAC system missing several screws (which caused the door to rattle loudly), and all furniture seemed very worn. Before unpacking, we called the front desk and they willingly moved us two floors down (from room 408-208). Once we entered this suite, there was a sofa with the same colored stains in similar areas, there was a stench in the bathroom that smelled like sewage, and a dirty chair. At this point we decided to just suck it up and get through the weekend. We attended this trip with several other friends and wanted to remain in the same hotel together. One set of friends arrived late the first night and had complaints about their room at breakfast the next morning. We asked the room number, and they told us room 408. The room we moved out of in the first place. So, they willingly placed someone into a room with know concerns without addressing the issues first. Very disappointing experience for a Hilton hotel.
