2/10 - Terrível
Glynnis
Viagem a dois
8 de mar. de 2025
Pontos negativos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
We had booked a room for 150 NZ dollars to be told on arrival we had booked a 90 NZ dollar budget room with shared bathroom but were charged the extra $60 by Expedia for booking through them! We said we wanted a private bathroom so the guy charged us an extra $49 making out he had had to juggle rooms for us ( when we returned later to return our key no cars were in the car park suggesting the place was not full). For $200 we found rooms are normally pretty nice in New Zealand.
This room was appalling, the double bed looked ancient and well worn, the bathroom was no bigger than a cupboard and looked unclean and whilst there my partner got two bug bites on his torso. We asked for a refund but were told NO and the guy, who I presume was the owner or .manager was totally dismissive.! This is known as a backpacker place by locals but its a very poor and very expensive backpacker place (backpackers deserve better) There are much better places around and in the village at better prices and clean. We decided to find elsewhere to stay and are so far out of pocket @ $200. Based on our experience I'd avoid at all costs. Will be contacting Expedia