2/10 - Terrível
Osvaldo E.
5 de jun. de 2024
Pontos negativos: Limpeza
Horrible Experince - Beware
What was supposed to be a relaxing family weekend turned into a nightmare when we had to deal with police and fire rescue responding to my mother-in-law's chest pains, as a result of our interaction with the property manager. The issue started because the property manager assumed we had additional guests staying over when it was merely other friends who were staying in the area coming by to greet us.
It saddens me to say that the property manager exhibited behavior that can only be described as vulgar and violent. Every other word out of his mouth was a profanity, which was uttered in front of my family. This was completely unacceptable and created an inappropriate environment.
To make matters worse, the situation took a distressing turn when the property manager made a derogatory comment stating, "you people don't belong here" and we should "go back to Miami where we belong." Such ethnic slurs not only violate state and federal civil rights laws but also promote discrimination and intolerance.
The level of aggressiveness displayed by the property manager was so intense that my wife was genuinely afraid for her life, which was deeply concerning and alarming. This was such an overall traumatic experience that we don’t plan on returning to Marco.
As expected, the owner of the property is going to say that this is all false and that we did not "follow the terms of the contract".There are several cameras throughout the property and a police report that will support what is stated
Osvaldo E.
Hospedou-se por 3 diárias em mai. de 2024