6/10 - Ok
Colin
2 de fev. de 2025
Pontos positivos: Limpeza e serviço e funcionários
Pontos negativos: Condições e instalações da propriedade
Before starting, I'd like to say upfront ;the staff at the Safeer International are great people;their reception, the restaurant, housekeeping & maintenance were welcoming & friendly.
Those things make for a great stay.
II have awarded 4 stars for their great custom;; separating from the rest of this review.
Something is going very wrong at the Safeer and from the impression of a guest whose happened to stay their twice, it's getting worse.
It comes across as an owner investment and/or management issue which is very heartbreaking.
The Safeer itself is a beautiful property; the rooms; spacious, it's closeness to the heart of Al Khuwair as well as public transportation are being squandered because of its neglected state.
The rooms have declined even further than my last visit; a lift which had wires showing didn't appear accessible this time.
There were also some short stock outs of things like toilet roll & soap, but; full disclosure, alternative mini soap & tissue boxes were supplied. The stockout was remedied (replenished) in 2 days.
The rooms have great varied setups; some have kitchen facilities, others living spaces.
This time I stayed in the latter & found the living room space a great room inclusion. Unfortunately the settees were 'neglected' showing many 'stains' on the cloth. The chair by the table had a broken arm and there was much paint bubbling/peel on lower corners of the walls.
Please owners; you have a great hotel, it just needs the investment
Colin
Hospedou-se por 10 diárias em jan. de 2025