2nd visit to this property but sadly we will not return as the standard of service has gone downhill dramatically. The buffet food was adequate and largely quite tasty unfortunately the cooks were let down by the young serving staff. There were never enough glasses or plates or cutlery, plates were not cleared away during courses ( usual practice for a buffet ) and tables were left stacked with dirty dishes despite no clean crockery to use. The majority of the young waiting staff were incredibly lazy wandering around and it was obvious when each one finished their shift as they were allowed to eat from the buffet, we sat waiting for bowls or a knife for example whilst they filled their plates up and ate bread and walked around, I've eaten in buffets all over the world and never once ever seen staff be able to help themselves during service !! I complained to the manager, he agreed the staff were poor but said he was not able to replace them and clearly had no control over them. In the bar most of the staff were fast friendly and efficient but some were lazy, reception staff completely non-cholent, I reported some issues in the bedroom, the shower leaked over the floor and sink had not been cleaned, there was little interest to resolve. I stopped the housekeeper one morning and pointed out that she had cleaned the bed but not the toilet and sink, she got very cross (in French) stormed in my room ramming the toilet brush down then using the same cloth to clean the sink with?!!
