10/10 - Excelente
Nathalie
Viagem a dois
16 de fev. de 2025
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Beautiful and quaint property by the historic centre of Morelia; walking distance to the main cathedral, square, and all the dining options. The atrium/lobby was spacious with a beautiful skylight, and the complimentary breakfast snack service (delicious coffee, fruit, and pastries) was a delight. The staff were so unbelievably kind and helpful!! They were very sweet, spoke very good English, and attended to all our needs, even providing cultural artisanal welcome and departure gifts and a list of places to visit to ease our stay. They helped us arrange a tour to see the monarch butterflies at El Rosario sanctuary (priced separately) which was also an incredible once-in-a-lifetime experience. The room was large with high ceilings and the bed very firm and comfortable. Bathroom and sink area was clean and I liked all the copper touches throughout the hotel. The AC in the room was easy to control and the wifi was fast. We would definitely stay at NaNa Vida again if we ever came back to Morelia, and we only wish they had more locations throughout Mexico so we could keep supporting them on our future travels.