4/10 - Insatisfatória
Melanie C.
9 de abr. de 2024
Pontos negativos: Limpeza
Not cleaned before our arrival. Inaccurate listing
We arrived excited about our stay to open the door to piles of dirty laundry. The couch was patched together with tape, the toilet was covered in hair, the floor was sticky in the kitchen, the bathmat was dirty with grime and what might have been dog poop. The bathroom had not been swept or wiped down and was covered in dust, hair, and dirt. There were 2 packages of moldy food in the fridge. The blankets had not been washed. The pillowcases had dirty marks on them, and the extra bedding was tossed on floor behind. the pull out couch. The listing stated the rental had a futon for sleeping was there was none - only an air mattress. There was dog poop in the driveway (approx 5 piles), and there was dog food stuck to the wall. The hosts were nonchalant about the issues, claimed that they have great property, but finally refunded us after hours on the phone Vrbo and then told us to "go home" at 11:30pm once the issue was finally addressed. We had driven for nearly 3 hours to get there and no where to go. We left at 7am the next morning. Do not recommend. They didn't even bother to clean before we arrived yet told us the cabin was all ready for us to come for our stay.
Melanie C.
Hospedou-se por 2 diárias em abr. de 2024