2/10 - Terrível
Nina G.
8 de mai. de 2024
Pontos negativos: Limpeza
Wouldn't Recommend!!!
My family and I stayed at this property to be close to Maxwell Air Force Base for OTS graduation. We were weary due to previous negative reviews we saw but stayed anyway - and I wish we hadn't.
The first bedroom had no light - no overhead light and the lamps in the room didn't work.
The first bathroom toilet seat was broken and would move around. The shower drain kept clogging and wouldn't drain so the standing shower would fill with water in the bottom.
The second bathroom shower was leaking, and we would leave for the day and come back to water all over the floor. The water was either extremely hot or extremely cold, as well.
The floors felt dirty like they were barely cleaned. There were no paper towels, dish washing liquid, and BARELY any toilet paper left. Absolutely nothing in the kitchen cabinets, not even basics like salt and pepper.
The owner also accused us of damaging linens and towels and charged us a damage fee, but no one in our family knew what he was talking about. He did send photos of these damages but when I tried to discuss this with him, he responded that 'we should have messaged him during our stay' and would not explain anything further regarding the damaged towels. This was not something we did and I wasn't able to dispute the charge.
I don't want anyone else to go through what we did when all we wanted to do was celebrate with our graduate we hadn't seen in months, and not deal with this hassle.
Nina G.
Hospedou-se por 3 diárias em abr. de 2024