6/10 - Ok
Tasha
10 de ago. de 2025
Pontos positivos: Limpeza e condições e instalações da propriedade
Very nice house and great amenities near by. Beds are amazing and house was clean.
Not impressed with Scenic Stays, they are poor communicators and will send text messages that you may check in early but that was not true in our case. We messaged them that we arrived at our property after they sent a message that it may be ready early, but after waiting we received no response and didn’t receive our code till 4. Clearly the property was ready early but they didn’t want to give us the code early. So we waited. Then to our BIG surprise, the house we stayed in was being sold and the realtor needed to show the buyer the house the final time. Scenic Stays did not communicate this to us and we didn’t find out what was going on until the realtor had to explain the situation to us in the driveway of the home we were renting while on our vacation. We removed our belongings from the home so the buyer could go in for the final walk through and we left so she could finalize things. Again this all should have been communicated well in advance but was not. Scenic Stays has no problem sending messages for check out, but when it comes to other things be prepared for no response. I doubt others will have the buyer/realtor surprise that we did, but it’s worth noting. Scenic Stays never apologized for the inconvenience, luckily the buyer & realtor appreciated us changing our plans & made it right.
Tasha
Hospedou-se por 4 diárias em ago. de 2025