6/10 - Ok
Matthew C.
3 de dez. de 2024
Pontos positivos: Limpeza
Rough
I had to ask for check-in instructions the day before we arrived. They responded quickly that they give check-in instructions 1 hr before check-in time. So I waited until check-in time and asked again, and they responded quickly again with the door code, but no further instructions. So I went to the address in the confirmation, and after wandering the street in the dark, I finally messaged the manager to ask where it was because the house number provided did not exist. They responded to give me a different address a block away.
We finally found the house and after unlocking the doors, I couldn't figure out how to re-lock them from the outside. I requested that info from the manager, again mentioning that this would be something usually found in check-in instructions (that we never received). After responding with incorrect instructions, we finally received a 7 bullet point check-in message (roughly 8pm).
Generally, the place was acceptable. It was very creaky and old. The bathroom had no counter space. But worse than that, the tub/shower did not drain, so 60 seconds after starting a shower you were standing in an inch of water, and it kept rising. There were also no places to hang a towel, with the remains of a towel bar mount visible on the wall where it had been before breaking off. A broken hook was also on a shelf. The bedroom TV was missing, with its wall mount sticking into the room. So we hung towels on it.
Best part: management responded quickly.
Matthew C.
Hospedou-se por 5 diárias em nov.. de 2024