We would not recommend this to any traveler, regardless of cost. We paid in advance for three nights to stay in Milton Keynes City Stay Apartments in the HUB. We thought it would be a great location, and opportunity to have the comforts of 'home' while away. Aside from being incredibly hard to locate, when we walked into the apartment, it was stifling hot with no ventilation or air conditioning/fan. The glass door that would open to a minimal patio was broken, and unable to open, preventing us from getting any sort of relief. The floor boards from a torn up carpet, exposed nails that we had to mind walking over. The kitchen had minimal items to use, including a dishwasher full of dirty dishes. There were a number of other issues. As soon as we were made aware of these issues, we contacted the local contact for assistance. As they tried to help us, we learned there were no other apartments available to move to. We left a message with the main office, and followed up with pictures and an email to property manager that we were leaving the next day as it was unacceptable and intolerable conditions for us to be staying there. A week later, a manager wrote me telling me they would refund the two nights that we paid for but didn't stay, and agreed the property was unacceptable with an apology. Unfortunately, it has been 3 months, and I have followed up with this company 4 times requesting our refund. As of today, I have received no response or refund. Do not stay with this company.
