2/10 - Terrível
Shelby H.
3 de set. de 2024
Read Carefully - Renter Beware!!
Let's start at arrival. Our cousin arrived first to water being sprayed everywhere in the kitchen from the stand up AC unit. The kitchen table and floor had significant standing water. I immediately called the number listed on the booking. No answer so I left voicemail and sent a message through the app as backup communication. The host messaged back saying to turn the unit off. The house was hot and damp from all the water, and the musty smell was terrible so turning it off was not an option. My husband and his cousin took it outside, drained all the water out, cleaned the filters and discovered the drain was plugged. After doing this it seemed to be working fine. I emailed the host back the next morning to inform her they fixed it and was told that the owner wanted to come and address the problem himself and he was working on clearing his schedule for the day to come look at it and she'd let me know. In the meantime I emailed her back to inform her that the gas grill had an empty propane tank and no firewood (email was sent to her before coming to ask if we needed to bring some. She said they typically have firewood and if it was out let her know so maintenence can come fill it.) Instead we used large logs found around propery and had to go buy firewood. I sent email around 10 am and when we got back to cabin at 4 pm I still had no response. So I called the number on listing, no answer even after voicemail. We left 3 days later and no one ever called or emailed me back.
Shelby H.
Hospedou-se por 4 diárias em ago. de 2024