We stayed here with a group of friends for a weekend wedding nearby. It’s a great house for that kind of gathering, with an open living space and spacious bedrooms – as depicted. However, we did not have the full property as promised, and weren’t notified in advance. The lawn had been fully removed to be re- sodded, meaning we had no outdoor space, and access to the beach was blocked. The outdoor space was an important reason we had decided to book this property in the first place because our group included two young children, and the outdoor space would have been somewhere for them to run around.
To make matters worse, the gardeners doing the landscaping work were on site throughout the weekend – again with no notification from the property owners. Two of the bedrooms sit level with the lawn, with big windows facing the back yard. This space should otherwise be entirely private but was not. One of the people in our party had taken a shower and gone back to his bedroom wearing only a towel, only to find two people standing just outside the window. To maintain privacy in the property we had to draw curtains and blinds closed, which was a real waste of beautiful weather, natural light, and the excellent views we’d been hoping to enjoy.
We all felt that with this disruption, the owners should have, at minimum, informed us and given us the opportunity to cancel without fees. Or they should have offered a reduced rate, as we couldn’t make full use of the property as promised.