2/10 - Terrível
Levy
Viagem com a família
22 de jul. de 2025
Pontos negativos: Limpeza, comodidades e condições e instalações da propriedade
Rented 2 Rooms at the same time and rooms were not satisfactory due to housekeeping overlooked items, no black-out curtains, not enough pillows for the bed sizes, not enough toilet accessories, in diar need of repairs and upgrades, not enough comfortable seating inside the room, furniture old and worn out, AC not working properly, Hot/Cold water in shower seemed to spiratically change mid-shower and dangerous for children, strong smells of marijuana in the hallways that would also enter your room, no noise barriers from others closing doors or alarming cars, only one small elevator working and it sounded horrible like it was on its last leg, HOT TUB not in working order, photos on the website are all older ones and not recent photos of the pool area or the rooms. I DO NOT RECOMMEND THIS HOTEL! When my family visits Marietta, Ohio again, we will find another hotel. The only positive thing we witnessed the 4 night stay there was the extremely nice front desk staff named Jenny who took her job to the next level and bent over backwards to help us with every issue including moving us to another room more satisfying. If it weren't for her, we would have left the first day and demanded a refund. Thank you Jenny for making a terrible situation be more bearable during our stay.
Levy
Hospedou-se por 4 diárias em jul. de 2025