8/10 - Boa
Shannon O.
29 de abr. de 2025
Pontos negativos: Limpeza
BEAUTIFUL location, everything else was OK
Marco Island is beautiful, providing gorgeous sunsets nightly. It was great to be able to watch the sunset and do some stargazing from the balcony. The experience with Harborview was not ideal. The check in process was a little cumbersome to go to a separate location to pick up the keys, but it wasn't far from the property. We got to the apartment right around sunset, which was beautiful, but the sunlight hit the floor and illuminated all the hairs on the floor. There was also a clump of hair in the sheets on the bed. The next morning, we found someone else's dried blood on the comforter we had slept under. We stayed for 3 nights with 2 people, but there was only enough Kcups for 2 cups of coffee. There was a dishwasher and a full set of dishes/silverware, but one of the spoons in the drawer had food crusted all over it, and we discovered that there was no dishwasher detergent, so we had to wash dishes with a paper towel. (Decided to do that instead of washing with the used sponge under the kitchen sink.) I communicated to Harborview via text to let them know about the blood stained comforter, but they just said "thanks for letting us know" - no apology or solutions. We ended up searching the closets until we finally found a thin blanket to use instead.
Shannon O.
Hospedou-se por 3 diárias em abr. de 2025