6/10 - Ok
Deborah C.
4 de jan. de 2023
New Years stay
Check in was at 4pm; we arrived early as previous times we were able to check in as early as 1-2pm. Our friends staying at the same complex were able to do so but for some reason ours wasn’t ready until right at 4pm. Upon arriving, our heater was blasting and unable to be turned off so we had to call maintenance; the only way to turn off the heat was to flip the breaker! So instead of temperature control, we had to get up over and over to turn on/off the breaker for heat. The fireplace knob had fallen off so each time we had to put the knob back on to then the fireplace on. There were plenty of blankets to keep us warm but I’m not sure how recently they were laundered; there were stray hairs (human) on pillows and some sheets and blankets. Also it could’ve been because of the storm conditions, but we had zero reliable wifi for 2 entire days. We had to walk to Canyon Lodge to get weather reports, make calls, get our daily news and emails, etc. all in all probably would not stay here again. One positive is that the kitchen was fully working and pretty well equipped and the sofa/seating was all comfortable and clean.
Deborah C.
Hospedou-se por 5 diárias em dez. de 2022