I arrived in the middle of the night, half asleep and couldn't find the place. Mandy responded to my middle-of-the-night phone call and made sure I got into the place okay. I was in an unfamiliar place and hadn't rented Loft 108 before. I was was relieved that I didn't have to sleep in my car overnight and impressed by her attentiveness as a host. Much appreciated, Mandy.