The entrance to the hotel looked very posh as was reception however, when we went to the room it was very dated. There was wear and tear to parts of the room which didn’t really bother us but we did expect more from a Ramada hotel. The room could also do with more plug sockets. 2 sockets in a triple room when a fan (which didn’t rotate and was rickety) needed to be plugged in as the room was so hot which left one socket for the tv, kettle, our hair driers, straighteners and phone chargers.
The restaurant was more like a canteen. We only had breakfast which was buffet style. On the photos it looked amazing. However, there was no choice of egg, only scrambled and no black pudding. There was no fruit on either day and on the Saturday there was one croissant which looked like it had been sat on. We had to ask for the coffee machine to be fixed and although the waitress did fix it, I got the impression she wasn’t very happy. When getting juice, I noticed ants on the drip tray. On the Sunday, there were 2 staff working. The majority of the tables were uncleared. We had to ask for plates so we could get our breakfast. The breads, pastries and juices were empty. One of the waiters had been asked for things to be filled up but again it seemed like a huge effort and the only thing filled up while we were there was the juices. Again when getting our juice there were ants on the drip trays. I heard another guest mention it the waiter and he just wiped them into the drip tray.
