The hotel has an excellent structure, spacious, clean and very well organized rooms.
Despite the metro right next door and relative proximity to S. Pancreas, the location does not offer many cafes and restaurant options.
There is a lack of self-service amenities, such as a refreshment store and snacks to take to the room.
I didn't try the breakfast.
My stay would have been perfect if not for one small incident.
I dropped an AirPod in my room on my last day of staying. I discovered it on the train to Brussels using Apple's finder. Luckily, I had exchanged emails with a receptionist (I will keep his name confidential out of respect), who printed a document for me. After identifying that the phone was in the room, I asked him via email to do a search (my Apple locator still shows that it is still there) and indicated exactly the place in the room where the phone should be. Despite my pleas (so that I could pick up the phone on my return trip), unfortunately there was no effort required to retrieve it.
In fact, it wasn't an employee's problem (as it was my mistake), but it took a little more dedication to resolve the situation so that my satisfaction with the service was complete.
