Overall we had a great stay here. The building is impressive, the rooms are modern and very comfortable, and the breakfast was expensive but excellent. Our only complaint is regarding the front desk service, which was mediocre. When we checked in, they did not mention anything about the cost of using the hotel's private parking, and only when I checked out I discovered that it costs 19 euros per day. Additionally, I asked the guy at the front desk for an item that I was missing in the room, and he promised to bring it to the room within 15 minutes (I even suggested to come and take it from the front desk but he insisted on bringing it to us). The item was never delivered to us.
When checking out, there was apparently some problem with our bill, but the two ladies at the front desk just kept discussing it with each other in Spanish, leaving me waiting for a long time wondering what is wrong and why I cannot check out. A short explanation in English for the cause of the delay would have been enough.
