6/10 - Ok
Elise N.
27 de fev. de 2025
Pontos negativos: Limpeza
Beautiful Location, Quirky Facilities
The views were incredible and while this property was in some ways a lovely home in the Livermore hills, there were many issues that impacted our comfort. Cleanliness could improve: fridge was dirty; dishes and kitchen supplies dusty requiring cleaning before use (with liquid hand soap; there was no liquid dish soap). We found mouse feces in the master bathroom. Blankets were stained or without covers.Other issues were plentiful. There were no curtains on any of the bedroom windows, so unless you bring an eye covering, you wake with the sunrise. The heating system in the bedroom wing was particularly problematic; the unit was extremely loud. The hot water situation was highly inconvenient, as we were intermittently unable to get hot water for showers. The hot tub, which we chose this particular property for, was cold on our first night, and there were no directions for use provided. Basic essentials, such as paper towels, dish towels, coffee grinder, and a kitchen recycling bin missing. No doors on one of the bedrooms, not mentioned in listing. Owners offered a gesture of check-in/check-out flexibility and use of their personal firewood, coffee and tea. After we enjoyed extra time on Sunday, taking in the views & wildlife from the hot-tub, several messages were waiting asking us to leave asap! We felt horrible. We appreciated the kind gestures, however we feel we must say the challenges and inconveniences we faced staying here were quite the adventure.
Elise N.
Hospedou-se por 2 diárias em fev. de 2025