2/10 - Terrível
Kevin C.
19 de nov. de 2024
Pontos negativos: Limpeza
Cockroaches and Lies Part 2
Stay away from this property. this was the second apartment I stayed in at this property over 30 days, and the nightmare continued.
The first apartment we stayed in with this property had cockroaches. This property also had cockroaches as well as an infestation of ants. The roaches were found in different parts of the apartment, but the ants were swarming over the kitchen. The ants were found in the sink, in the silverware drawer, on the stove, on the counter, and swarming out of an electrical outlet.
I never seemed to know if I was talking to the owner, a property manager or the person cleaning the apartments. The responses seemed to all come from the same account.
Someone appeared to offer a 20% discount for the first apartment we stayed in. In reality she "asked the owner but got no response". Rather than following up with the owner, the whole matter was ignored hoping I wouldn't notice. I wouldn't trust any offer for a discount if your trip is inconvenienced by the disgusting conditions.
Messages seemed to go unanswered. One response we got was "Has [Pest Control] been contacted between 8:41 pm and 6:54 am? No they haven't." The owner/manager/whatever failed to notice they had promised to get back to us 4 days prior.
The whole episode has tarnished VRBO for me. This whole stay was unclean, not helpful, confusing, and full of poor communication. I hope others will learn from our mistake.
Kevin C.
Hospedou-se por 30 diárias em out. de 2024