The property is beautiful and grand, stylish and comfortable. The food was excellent, very nice spa as well.
There were service issues in the main house, mainly slow service in bar. Evening meal in Japanese restaurant was very good but service a bit shambolic..no welcome, no coming to the table to ask if we wanted wine, etc...I felt the waitresses were a bit inexperienced. When they came to the table finally, they just asked if we were ready to order our food. Unfriendly sommelier when I managed to track him down. On the other hand, I could see the top wine sommelier spending a great deal of time with other patrons who clearly knew their wines. Overall though, a lovely special place, and we would return.
