2/10 - Terrível
Kim G.
15 de jan. de 2025
Pontos negativos: Limpeza
Disapointing Holiday Getaway
While the place itself was nice, the experience was not. First of all I did not feel it was worth the 450/night that they post it for. Normally we would not spend that much per night for a 3 day getaway but it was Christmas and my birthday so we decided to splurge thinking it would be a nice place to spend the holiday. Not sure if it was the host or a person who may handle the property for them but someone placed a holiday decoration on the cast iron fireplace that was made of plastic and when we went to have a fire it melted onto the fireplace. We were horrified that this happened and spent a lot of time during our stay there removing melted plastic from the cast iron. We were able to do so but it caused our stay to be more stressful than relaxing having to fix something that was no fault of ours. When we got back home I notified the host that this happened and after a few days their response was that they will make sure this never happens again and thanked us for taking care of it . That's the best we got for our trouble. I waited a while before leaving this negative review in hopes that the host would somehow compensate us for our bad experience but there was no kind of compensation what so ever. The other thing that I will say is that the posting is a little deceptive in that they post pictures of Lake Como and the beach area as if the home is right on the water but in actuality it is a couple of blocks away from the lake in an average neighborhood.
Kim G.
Hospedou-se por 3 diárias em dez. de 2024