2/10 - Terrível
Janis O.
20 de jul. de 2025
Terrible communication with the owners/property managers
One of the main reasons we reserved this house was the jacuzzi tub overlooking the lake. Both days we tried to use it, it did not work, and we called and the handyman came over 5 hours later and walked in and scared us all. He did not fix it. They also were called several times to fix the TV so we could watch movies.... we called the first day, at 3:00 or so,... and we got a message at 630 saying the work hours are over for the day and to call back the next day. We called the next day, 2 gentleman came over and tried to fix the Tv and said.... " we need a teenager to fix this" ? needless to say, it was not fixed.The overall experience in a VRBO was bad.I have owned several VRBOs and managed them myself,... and to not get any follow up phone calls within a reasonable period of time, let alone the problems were never addressed really says alot about how they run their rental property. Not good, and I would never recommend this property... although the views were very nice but other than that, it was not worth it.
Janis O.
Hospedou-se por 3 diárias em jun. de 2025
