The good thing about this hotel I would say is the location. For travellers who do not mind a bit of walking, it is actually situated in the middle of 3 MTR station. Around the area, there is also a lot of shopping areas which you can explore.
Friendliness wise, I would say depends on your luck. Sometimes you will encounter staff which make you feel like you owe them the world. I only had 1 staff made me feel that he is trying to help and sincere about it. It is probably the culture. If you want to visit this place just be prepared.
The facilities itself is minimal, but everything you expect from a decent hotel is available. For water, they do not provide bottled water, so be prepared to head to the L2 open air lounge to fill your own bottle. If you do not have a bottle, they do have a glass water container available in the room.
There js also a gym beside the lounge. Overall, since we only use the place for sleep, it is still decent. But do not need to expect anything beyond your norm.
