6/10 - Ok
Margaret
5 de jan. de 2025
Pontos positivos: Serviço e funcionários
Pontos negativos: Condições e instalações da propriedade
The hotel isn’t too far from the central of Chaweng but you need a cab or other mode of transport to get there as it’s too far to walk. It’s located on a hill just around a bend on a busy main road so it makes it challenging to cross the busy road and flag a transport down to get into town. We paid extra for a sea view and were on the top floor. There are no lifts so don’t stay here if you arn’t very fit as there are different levels throughout the hotel. The beds are very hard, although the hotel did provide mattress toppers when we asked which made it slightly better. The aircon is very noisey and we requested to be moved after 1 night as all you could hear was the bikes & traffic at all hours on the main road. The hotel were accomodating and moved us the next day. We were on the ground floor which was quieter. The beach is long but either side of the hotel is wasteland with rubbish, the beach isn’t that clean. The beach beds etc need updating. They clean the rooms daily however forgot on a couple of occasions but cleaned when asked. Breakfast is ok with Thai & European choices. Overall, the hotel is old and needs updating. The staff were all lovely but the hotel needs to lift its standards. We would not stay here again.
