2/10 - Terrível
Aurélie
Viagem a dois
13 de jan. de 2025
I consentily booked the red velvet room because I found it spacious and nicer than the other room that was also available - the Bejewelled. As we arrived, we were directed to the Bejewelled room. I said it was not the room I booked. First the owner tried to fool me and then when I showed her my reservation she just said that the other room was already booked. She did a double booking and did not even care of informing me. It seems she knew what she was doing because the Bejewelled room was not really ready (there was something in the sink. Also this room looks nothing like the photos. She also did not mention the heavy construction work on site prior to my arrival. I had to require a refund, and at the end I went somewhere else and paid more as it was a last minute booking. Rather a bad experience for me here.
Aurélie
Hospedou-se por 1 diária em jan. de 2025