I reserved a room a month in advance. Travelled across the countrym by to get there, and the staff called me when I was just a few miles away to let me know they had sold my room to someone else.
I asked why they did this to me, and the woman told me they commonly overbook to make sure they stayed full.
So my teenage daughter and I were left with nowhere to stay, at midnight after travelling all day. We then drove around half the night trying to find another room.
FYI, when I was called with this terrible news, i asked why, and the woman simply told me "because thats what we do" and hung up in my face.
I hope this place deals with the cockroach and rat infestation soon, before the health department gets wind of it.
