DO NOT STAY AT THIS PROPERTY! They misrepresent what they charge. Their listing on Orbitz was inaccurate. Listing indicates (in 2 places) that parking is available for a flat daily rate. Upon arrival I was told they have no parking and nor any arrangement with any parking lot for a fixed daily parking rate and that I would have to pay whatever prices the public lots were charging. Also, they indicate a PER STAY cleaning fee, but then charged my credit card for more than twice that amount. I immediately sent a message asking why the charge was made and noting the advertised cleaning fee. They claimed they had not initiated the charge and blamed it on Orbitz, however, American Express showed it was actually charged by the property. Two days later, they charged my credit card a 2nd time for the same excessive fee. When I sent a message about that, their reply was simply that I was not going to be charged more than the fee amount stated online (however, the 2 actual charges indicated otherwise). I had to contact Orbitz to get the excessive and duplicated charges reversed. Fortunately, Oritz moved me to another property that did have a daily fixed rate parking lot, but I still had the inconvenience (more than 5 hours on chats and phone calls) to deal with issue. If the above isn't enough for you to look elsewhere, the coffee cups in the cabinet actually stuck to the shelf, as they clearly weren't properly cleaned before being put away -- How gross is that?
