2/10 - Terrível
Freida J.
8 de abr. de 2024
Pontos negativos: Limpeza
Absolutely H O R R I B L E!!!
Immediately upon entering the home, there was a moldy stale stench. We noticed there were stains on the blankets …the “return” on the floor was filled with leaves and hair….there was used soap left in the bathroom….not clean at all. When we notified the host, he “act” as if he was surprised and stated there had been activity in the house….hmmm. If that was the case, why had they not prepared the home for the next guest?
He then apologized and sent us to look at another home which was in the middle of a not so great area…gross and unkempt as well. After informing him of this 2nd disaster, he apologized yet again and told us that if we can, he would gladly accept the cancellation for a refund. When returning to this home to take pictures, our host had deactivated the code so that we could not re-enter and has since not returned any of our calls nor text messages!
Ozell Jermaine Smalls….this is TRULY not best business practice! We were out $1800 after driving 6 hours and stranded! We demand our monies back!!!
Oh yeah, I failed to mention that after one of my guests fell, we noticed there were blocks missing on the front stairs…HUGE safety concern!
Freida J.
Hospedou-se por 3 diárias em abr. de 2024