Upon arriving at the home, we found debris (q-tip, wet paper, dryer sheet) at front door and in the flower bed. The floors weren’t clean, especially the area rugs, and in the master bedroom (clumps of dust, pieces of plastic from retail price tags, dirty rug). We had to keep our shoes on ALL the time. The microwave wasn’t working until we unplugged it and plugged it back in. The top rack of the dishwasher was corroded and didn’t pull out easily. It really needs to be replaced. Some of the soap containers were empty, and others almost empty. Fortunately we found a large container tucked away in a closet in the master bathroom that we used to fill up the dispensers in the kitchen and bathrooms. There was no dish soap or dish towels in the kitchen. There were only 5 coffee cups in the entire kitchen! One was cracked on the inside and outside, one was on a high shelf by itself and filthy. It looked like someone shoved it up there so they didn’t have to wash it. Bathrooms only had 1 washcloth in each and were short on towels. We eventually found some clean ones in the dryer. The water temperature in the showers upstairs was warm at best. One of the towel racks in an upstairs bathroom was barely attached and not stable for hanging a towel on. The sofas and love seat in the den were old, covered in slipcovers and well past the point of needing replacing. Several lamps had burnt out light bulbs, and the only lamp in the den didn’t have a functioning switch. Very disappointed.