Hotéis Loews em Highland Park

"Location was great for our weekend getaway. Staff was extremely nice from the moment we exited the car till the day we left. Room service was prompt, friendly, and good food."

"The valet service is lacking proper labor management and communication. Multiple times I waited 20 minutes for my car. Even texting the systems “for more convenience”. Watching 5-6 valet employees stand around, while my car was not in route was annoying. Even once, I went to the window to break a 20 dollar bill. When waking up to the window, I could see multiple valet employees standing around. One was counting his tips, 2 were conversing, and one was holding 2 sets of keys. One set being my...