The staff, especially the lady at the morning reception, was kind, hospitable, and helpful. The room was clean, the towels were fresh, the AC worked perfectly, and there were many electrical sockets. Four pillows were provided. Thank you for upgrading us to a room with a balcony and allowing an early check-in after lunch. Upon checking out, we discovered there was also a lobby shower room, which was perfect for freshening up before our evening departure to Sapa for an overnight bus trip. The location is within the Old Quarter and walkable to St. Joseph's Cathedral, Beer Street, Café Giang, and the lake.
