All was as expected, except that the pool was closed for repairs!
We are frequent visitors to the area and have stayed at the Wyndham Bentley Brook many times in the past. We always choose this hotel when traveling with children because of their outstanding indoor / outdoor pool.
I reserved my room several months ago, and a week before check in got an email reminding me that my reservation would be non-refundable shortly afterwards.
The very next day, I received an email from the property, explaining that the pool was closed and would remain that way for several weeks due to repairs and maintenance. Had I known this information earlier, I would have tried to get a room with pool facilities at another hotel before letting my reservation become non-refundable.
The room was fine, the rest of the facilities were as expected, but my children were disappointed.
